Refund Policy
Refunds when the tool is visible on the screen — reported within 24 hours with video evidence.
Refund Policy
We provide a refund if the tool is visible on the screen — that is, if PhantomCodeAI appears in your shared screen or recording during use. The issue must be reported within 24 hours of it occurring, with video evidence (a screen recording) showing the tool visible on the screen.
How to Request a Refund
1
Contact Support
Email us at customer-care@phantomcodeai.com
2
Provide Details
Include your purchase details and video evidence (a screen recording) showing the tool visible on the screen
3
Processing Time
Refunds will be initiated within 3-4 business days from our end.
4
Reflected Time
The refunded amount should reflect in your bank account within 14 business days.